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PRIVACY

Our (Smith & Sinclair) privacy policy is in place to protect the information you provide upon making a purchase when signing up to our newsletter, or any other form of contact which obtains your personal information. We may update this policy at any time by updating this page. We host our store on Umbraco which allows our customers to make purchases and withhold customer data in a database backed by a firewall on a secure server.

 

COOKIES

Cookies are files which ask to be placed within your computer’s hard drive, they allow web applications to respond to you as an individual and tailor your experience online to your needs and allow us to provide you with a better experience. You can choose to decline cookies, however, this may prevent us from allowing you full advantage of the website.

 

WHAT INFORMATION DO WE COLLECT?

We ask for your contact information including name and email address when a purchase is made we will also ask for a delivery address along with payment information. This information will be printed for orders and dispatch notes within our office. Whilst browsing our website, we will automatically receive your computer's IP address which helps to provide us with information to learn about your browser and operating system.

 

We collect the following:

 

Name

Contact Details

Payment Information

IP Address

Purchase History

Device Type

Operating System

Location Data

WHAT DO WE DO WITH THE INFORMATION WE GATHER?

Your data helps us to understand your needs and helps to provide you with a better service. We may occasionally send out emails concerning new products, special offers or other information which we think you may find interesting using the email address which you have provided. We will not disclose any of your information to any third parties except in a situation where it is part of providing a service to you. This includes arranging for a product to be sent to you, carrying out security checks and for the purposes of customer research or when you have given us permission to do so. The data printed for orders/dispatch notes will be kept and discarded after a maximum of 6 months.

 

REMARKETING

We’ll try to keep you up-to-date with all things Smith & Sinclair via targeted adverts. You’ll see these adverts across other websites and apps outside of https://www.us.smithandsinclair.com/. These adverts will include products and services we think you may have viewed or bought on our website. We obtain information via tags, web beacons, cookies, pixels or by services offered by social media networks.

HOW WE GET YOUR CONSENT

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

 

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

 

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at info@smithandsinclair.com

AGE OF CONSENT AND PURCHASE

By using this site and purchasing alcohol products you represent that you are at least the age of consent in your state, providence or residence and you have given us your consent to sell alcohol products to you.

 

SECURITY

We are committed to ensuring that your information is secure. In order to prevent un-authorized access or disclosure, we have put in place procedures to safeguard and secure the information we collect online.

 

THIRD PARTY INFORMATION

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

 

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

 

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

 

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

 

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

 

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.