SHIPPING INFORMATION
We currently only offer shipping within the United States.
DELIVERY OPTIONS & COSTS
We offer 2-Day Shipping on all orders. You can expect arrival within 2 business days, with fees applicable based on the size of your order.
· FREE for all orders over $75
· For orders under $75, shipping fees apply for 2-day delivery:
Group 1: $6.50 see full list of states here
Group 2: $6.50 see full list of states here
Note: Orders must be placed by 12pm EST Wednesday to be processed and shipped that week.
If you wish to cancel your items, we'll do our best to arrange this for you. Please email us-customerservice@smithandsinclair.com and we'll do our best to assist.
MELT-PROOF SHIPPING
In the summer months we’re upgrading our shippers to include cooler packs to help ensure your order arrives in the best, most edible condition. To further ensure you enjoy your cocktail candy in the best condition, we advise that you send your order to a cool place where the packaging won’t be left outside.
To help this process, we do not ship on Fridays to avoid packages being detained or delayed. Place your order by 1PM EST on Wednesday for your item to arrive within 2 days. Otherwise, your order will ship the following week.
RETURNS
We do not accept returns because all our products are food items and it is a quality concern. If you have a concern about an incorrect item received, please contact us at us-customerservice@smithandsinclair.com
COVID-19 Update:
All our items are tightly packaged, and all gummies individually wrapped, so there is no concern for contamination.
We have worked closely with our warehouse and delivery provider to ensure they are also taking necessary measures to protect our valued customers.
We use UPS delivery as our provider to deliver any ordered goods to your home. Please see the steps they are taking at their website: click here to read.
HOLIDAY CLOSURES
Our fulfillment centers are closed on U.S. federal holidays. Orders will not be processed or shipped on these days.
· Memorial Day
· Independence Day
· Labor Day
· Thanksgiving
· Christmas
· New Year’s Eve
· New Year’s Day
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Group 1 State Shipping: $6.50 to the following states:
· Maine
· Vermont
· New Hampshire
· Massachusetts
· New Jersey
· Connecticut
· New York
· Pennsylvania
· New Jersey
· Delaware
· Maryland
· Virginia
· West Virginia
· North Carolina
· South Carolina
· Georgia
· Tennessee
· Kentucky
· Indiana
· Illinois
· Michigan
· Rhode Island
Group 2 State Shipping: $6.50 to the following states:
· Wisconsin
· Iowa
· Louisiana
· Montana
· Minnesota
· Arkansas
· Texas
· Oklahoma
· Kansas
· Nebraska
· South Dakota
· North Dakota
· Montana
· Wyoming
· Colorado
· New Mexico
· Arizona
· Utah
· Idaho
· Washington
· Oregon
· Nevada
· California
· Alabama
· Missouri
· Florida
